|
(Web-Based
: LAN-Based : CD-ROM)
Course Description
Problem Solving is a comprehensive, computer-based interactive training system that teaches employees how to use proven problem-solving techniques to improve manufacturing quality and productivity.
Problem Solving is divided into two units: Getting Started and the 8-D Process. Upon completion of the lessons in each unit, learners can take the Fitness Challenge to test their knowledge of what they learned in the unit.
Course Objectives
Learners will be able to:
 |
Understand and use the 8-D process to solve
problems; |
|
Work on and contribute to a problem-solving
team; |
|
Apply the appropriate problem-solving tools throughout the
problem-solving process. |
Intended Audience
All employees expected to use the 8-D Problem Solving Process.
Time To Complete
Approximately five to seven hours.
|
overview | outline | |
